Testimonials for Justin Lees (Past Clients & Realtors)

JUSTIN LEES TESTIMONIALS


Justin, I would like to thank you for your hard work, dedication, and patience! You truly know and understand customer service. The experience I had with my other lender was awful and you took a bad situation and turned it into one of the best experiences I have ever been part of. You did more in 3 weeks to get my loan approved on time then my prior lender had done in 4 months!

You have amazing tenacity and an ability to make people feel comfortable. You also proved how amazing you and your team are by getting my loan approved and my house closed on time!
Justin you and your team are just amazing and without all of you I would not be in my new home. I want to tell you as a 33 + year veteran that your efforts truly show me that there are folks who genuinely care about not just us Vets but their customers. I am truly grateful for the yeoman's effort you put into making this loan and buying experience stress free. You brought back my faith in lenders single-handedly!!! 

Thanks so much for making me a very happy and lucky guy!!! My hat is off to you.
Sincerely and with much professional respect,
Colonel Keith T.

 


I am writing to recommend Justin Lees of WJ Bradley Mortgage. His dedication to helping people realize their dream of home ownership is evident in every transaction I've worked with him over the past several years. This past year, he has done seven loans for my buyers. My customers have been amazed at how easy he makes the loan process and as an agent; I never have to worry if Justin is getting the job done. He updates me before I ask for it and stays in close contact with the client every step of the way.

I feel absolutely confident recommending Justin to all of my buyer and professional contacts. Justin is professional , knowledgeable and his customer service surpasses all others.

 
Stephanie B. (Realtor)
Century 21, Fort Bragg

 

Happily, my loan closed today. I wanted to drop you a note regarding Justin Lees. Justin was wonderful to work with during this process. This is the fourth home I have purchased over the years. It was certainly the smoothest closing yet. Justin was so efficient, proactive and professional.  I wanted to communicate to you how nice it has been to be closing this long distance and having every confidence that the transaction was being well attended to in California. Give the man a raise :)
- Melinda O.

“I had some extenuating circumstances that I think made my situation a little more difficult than others, but Justin made everything extremely simple and pleasurable by guiding me through the entire process. He explained each step, exactly what was needed from me and what I could expect as a result. His expertise & knowledge were very apparent and the time and care he took in explaining it to me was something I have not experienced elsewhere. It was greatly appreciated”. 
John V.

 I have had the pleasure of working with Justin Lees as a Loan Officer for several
transactions over the course of about 4 years. It has been a huge asset to have a
Lender that I know my clients will love working with, who treats my transactions as
though they are the most important thing he has to do all day, returns calls after hours and on weekends, and most importantly, always brings in a successful loan!
Justin Lees is a great communicator and problem solver- When I have Justin Lees on my team for an escrow, I know that there’s a better chance for a successful closing and happy clients that feel like they got the best loan and rates available.
Don’t know how he does it and stays so cheerful, but Justin has earned my referrals for the long term!
Sincerely,

Michelle D. (Realtor)

“Good morning Justin – just wanted to let you know that we successfully moved over the weekend and are staying in our home. I wanted to thank you for the part you played in getting our dream home. We could not have done it without you, and are forever grateful.” - Donald & Tamara M.

“Justin, I wanted to express my gratitude for all that you did to make the process of purchasing my first home as seamless and stress free as possible. You were my advocate and worked non-stop to make sure that my dream of becoming a home owner came true. You were professional, reliable and supportive from start to finish and I will refer all of my friends and family to you for all of their mortgage needs. “ Erika T.

“My wife and I wish to take this opportunity to express our appreciation for the outstanding customer service we recently received from Justin Lees. We were referred to Justin by a friend and since we were refinancing 2 properties (one of them a 4 unit rental property) we were a little apprehensive. On our first call with Justin, our fears were put to rest. He was very polite, personable and knowledgeable, never promising anything he couldn’t deliver but reassuring us as we went along. On occasion when a problem arose (as they always do), he would personally deal with those individuals involved and get resolution. My wife and I recently retired from 30 plus years each of public service. We know excellent customer service when we receive it and we did! Justin Lees is an exceptional professional and is deserving of the highest customer service award available in your organization.” William & Kathleen T.

“Dear Justin, we want to thank you so much for all your hard work in getting our loan. Our agent Jonique wanted me to tell you that Cathy, the seller’s agent, was very impressed with you. She has been in the business for a long time and she likes your work ethic. If we know anybody interested in home loans, we will send them your way.” Nancy & George V.

 
“Dear Justin, I wanted to thank you so much for stepping into the escrow I had on Gold Blossom with the Vogts. You stepped into a tense situation, and I’m so grateful for the way you diligently crafted the closing of this escrow. My sellers really liked the Vogts, and with confidence that we began to have in you, we were able to make this transaction happen.” Cathy A. (Lyon)
 
“Justin, thank you so much for the professional way you handled our reverse mortgage. You always kept us informed of the status so we didn’t have to call to see how our loan application was coming along. This market is very different that in the past and it took a little longer due to the large number of loans that are being handled.   You kept assuring us that everything was coming along nicely. We really appreciated that. Thank you again. We will recommend you to anyone needed a loan.” Betty & David O.
 
“Hi Justin, Thank you for your help for the refinance process. You have been very helpful and responsive through the whole process. You are always on top of every step, and we are very satisfied for your service and enjoyed working with you.” 
Tiejun L.


Justin Lees is one of my favorite real estate professionals. When it comes to helping my clients obtain a loan to buy their dream home, Justin comes through every time. If I were a Teacher, I would definitely give him an A+.
 
Justin is …
  • Creative
  • Professional
  • Hardworking
  • Conscientious
  • Knowledgeable
  • An Excellent Communicator
Last, but not least, Justin is an absolute pleasure to work with. I highly recommend him.

Holly F. (Realtor)

 
I am writing in regards to our wonderful experience with one of your employees, Mr. Justin Lees. My husband and I spent nearly nine long and agonizing months trying to refinance our home with a different company with no success in sight. With little hope that we could actually get our refinance complete before our adjustable rate kicked in, we called your company and were assigned to Justin Lees.   The very first day we talked to Justin I knew we had made the right decision in calling. We had so many questions and concerns, all of which were completely and honestly answered by Justin. Justin was like a guiding light and a much needed breath of fresh air throughout the entire refinance process, which we are happy to report, took less than 3 weeks from start to finish! Justin was always quick to answer our panicked phone calls and had same-day responses with our emails; he even took a call from us while tending to his own family emergency! WOW! All I can say is THANK YOU Justin! As for the technical side of our experience, we got the loan we needed, the rate we wanted and the process was seamless! We will definitely use Justin Lees in the future and we have both put his phone number in our speed dial to help refer any friends or family! Thanks again for all your time, help and professional knowledge Justin. You are greatly appreciated and awesome at what you do!” Michael & Kathy A.
 
“My husband and I refinanced our home with Justin Lees this last October and we were again amazed by how fast and professional his service was. This was our second refinance with him. I work many hours as a nurse and didn’t have much time to allocate to the process, but knowing that Justin was handling our refinance process allowed us to rest assured knowing we were in good hands. We will definitely call upon Justin Lees for our future refinance and suggest our friends do the same.” Karen F.
 
“I can’t really express how grateful my husband and I are to Justin Lees for his exemplary service. He surpassed our expectations and make the how refinance process so easy.  We had a bad experience with another company where they didn’t return our phone calls for a week and didn’t have the information we needed when they did return the call. It was great to work with someone who made us feel like we mattered, that our needs as a customer were important. Please extend our thanks and gratitude to Justin Lees and everyone who worked on our refinance. You can be sure we will recommend you to all our family and friends!” Lisa S.

“I am writing to inform you of what a great employee you have in Justin Lees. My experience was easy, simple and painless. Justin was friendly, honest, and kept his word. I have always done my refinancing long distance in Southern California because I could never find anyone who would go the extra mile for me in the Sacramento area, but that is no longer the case. Because of Justin’s performance, I will definitely be back and gladly refer him to all my friends. You should be very proud to have such a great employee on your team. When Justin did run into an error, he was honest, forthright and did the right thing for me and my husband. I was so impressed with his honesty and character. Thank you for having such a great employee, and thank you Justin!” Margaret & Eric D.
 
“We recently refinanced our home through your company. During the refinancing phase, we received unprecedented and exceptional customer service from your Financial Specialist, Justin Lees. In fact, from the initial meeting to the final closing, Justin epitomized the meaning of “Customer Intimacy”. In particular, Justin provided not only sound recommendations based on his expert knowledge and experience in the realty industry, but he also displayed a sense of confidence and competence unmatched by any other mortgage agent we have ever worked with in the past. As a result, we were able to remain at ease throughout the entire process. Additionally, Justin walked us through the process completely and was able to clarify any questions or issues that arose.   Further, Justin was timely, efficient and reliable. He kept every commitment made during the process and treated us with the utmost respect. Based on our experiences, we believe Justin is the best agent (Financial Specialist) in the industry. We will highly recommend your company, and Justin Lees, to our friends and business associates. “ Oliver & Ramona A.
 
“Dear Justin, thank you for your outstanding personal and professional help with our refinance. Things couldn’t have gone more smoothly or faster. It was nice to get to see you. Come by sometime, if you like. “ Wayne & Marina B.
 

 


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